At Tech Nova, we work hard to deliver top-notch TV products and first-rate customer support. For your peace of mind, we provide a simple return and refund policy if you’re not happy with your purchase.
Returns
You may return most items within 30 days of delivery for a full refund or exchange.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required for all returns.
Certain items, such as final sale products, gift cards, and opened software packages, are non-returnable.
Refunds
We will let you know whether your refund has been approved or denied as soon as your return has been received and examined.
Refunds that are approved will be reimbursed to your original payment method and handled in 5-7 business days.
Unless the goods are damaged or wrong, shipping charges are not refundable.
Exchanges
If you receive a defective or damaged item, we will replace it at no additional cost.
Contact our customer support team to initiate an exchange request.
How to Initiate a Return
Provide your order details to our support staff at technova.co.com.
You will get return instructions and a Return Merchandise Authorization (RMA) number from us.
Pack the item safely and send it to the specified return address.
We will handle your refund or exchange when it has been received and examined.
Late or Missing Refunds
If you haven’t received a refund within the stated period, please check with your bank or credit card provider.